Merge pull request #473 from clickwithclark/patch-1

docs: Add detailed warning about GPU/chipset driver update conflicts
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Mike Rodriguez authored and GitHub committed 2026-03-17 19:08:51 -07:00
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@@ -80,6 +80,37 @@ HDR Support Now Available for Windows 11 23H2+
![Powerpoint](https://github.com/user-attachments/assets/9ac05776-36e1-4ba1-ac52-3f189dbd7730)
## Troubleshooting
### ⚠️ Important: GPU/Chipset Driver Updates
VDD can conflict with major driver updates, causing display priority issues or black screens on boot.
**Before Updating Drivers**
If you're planning to update GPU or chipset drivers:
1. Uninstall VDD first (via VDC app or Device Manager)
2. Complete your driver update
3. Reinstall VDD
**If You're Stuck at Black Screen**
*Boot into Safe Mode:*
* Force shutdown 2-3 times until Windows Recovery appears
* Choose: Troubleshoot → Advanced Options → Startup Settings → Restart → F4 (Safe Mode)
*Remove VDD:*
* Open Device Manager in Safe Mode
* Expand Display Adapters → Uninstall Virtual Display Driver
* Restart normally
*Quick Fix Alternative:*
* Press `Win + P` at black screen
* Press ↓ arrow and Enter multiple times to cycle display modes
**Why This Happens**
During driver updates, Windows re-enumerates display devices and may prioritize the virtual display over your physical monitor. Since VDD has no physical screen attached, this results in a black screen even though Windows is running normally.
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